If you booked your holiday home online you shall receive your provisional booking within minutes of requesting the reservation. Please note, that this is not your booking confirmation. Your provisional booking will remain provisional until your booking confirmation is received.
You shall receive your booking confirmation within 24 hours subject to availability, or a cancellation confirmation of your provisional request if required. Please do not make any arrangements (e.g. car hire or holiday insurance) until you receive your booking confirmation. On confirmation of your booking, your chosen payment option (e.g. deposit or full balance if less than 8 weeks) will be debited form your card.
Booking by telephone or email
If you booked your holiday home by phone or email you shall receive your booking confirmation 24 hours after we receive either your deposit payment or full payment via email. If we are required to post the booking confirmation please allow 7 – 10 working days.
If you have not received your booking confirmation please look in your junk folder before contacting us and add [email protected]
to your address book.